Privacy Policy

Yōsai and its subsidiaries and divisions, including Yōsai Online Store, respect your privacy. This privacy policy outlines how your data is collected and used by us. You are advised to read the privacy policy carefully. By accessing the services provided by Yōsai-Online Store, you agree to the collection and use of your data by Yōsai-Online Store in the manner provided in this Privacy Policy.
If you have questions or concerns regarding this statement, you can email us at yosainew@gmail.com.
The policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by Yōsai or to the people that are not engaged, employed, or managed by Yōsai.
Through this document, we wish to make you feel at ease while using our websites and not hesitate to share important information with us. We would like to make you aware that by using our websites, you are agreeing to the collection of certain data.
Do feel free to contact us with your questions or concerns about privacy on this website.

Information that may be collected from you?

Yōsai. in, an online store, collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.
Kindly note that Yōsai Online Store, which is a subsidiary of Yōsai, does not collect your payment card details (i.e., credit or debit card number, expiration date, CVV, etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card issuer for an authorization decision. At no time during the purchase process or thereafter does Yōsai, the online store, have access to or store your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and the information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:
Computer-identification information

  • Computer-identification information
  • IP address, assigned to the computer that you use.
  • The domain server through which you access our service.
  • The type of computer you are using.

While you are transacting on our website, personally identifiable information collected about you may include:

  • First and last name.
  • Email addresses.
  • Contact details, including phone numbers,
  • PIN/ZIP code
  • Measurement details
  • Photographs using the product.
  • Demographic profile (like your age, gender, occupation, education, address, and durables owned).
  • Personal preferences and interests (such as books, movies, music, and so on); and
  • Your opinion on services, products, and features on our websites.

We may also collect the following information about:

  • The pages you visit or access.
  • The links you click on our website.
  • The number of times you access the page.
  • Things you view, add to your bag or add to your wish list.
  • Other websites you open simultaneously while browsing ours
    You may terminate your account at any time by writing to us at yosainew@gmail.com from the email ID you have used for creating your account login and mentioning ‘Please close Yōsai account in the subject line. We will disable access to your account within 2 working days of receiving your email. However, your information may remain stored in archives on our servers even after the deletion or termination of your account.

How is the information used?

We use your contact information to send you:

  • Password reminder and registration confirmation.
  • Special offers.
  • Changes in the service policies or terms of use.
  • Event-based communications such as order information, renewal notices, invites, reminders, etc.

Note: We send users updates upon registration and updates regarding their order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:

  • Improve personalized features on our websites to enhance your shopping experience.
  • To contact you for an account- or profile-related matters or any other reason as may be necessary.
  • To provide the services requested by you, for example, deliver merchandise ordered by you.
  • To preserve social history as governed by existing law or policy.
  • To provide a higher level of customization for you.
  • To better be able to do exact alterations and remakes, we will use your photograph of you wearing the product as our reference.

We use anonymous traffic information to:

  • Remember you to deliver better and more personalized service. e.g., track your entries in our promotion schemes;
  • Recognize your usage privileges on our website.
  • Administer and manage the smooth functioning of our website by diagnosing problems.
  • Track your sessions and activities so that we can better understand how people use our website.

 

Frequently asked questions

Custom and personalized orders

Most of our items are customizable and personalized for your style and requirements. Yes, you can opt for standard sizes as well. However, every item will be made fresh on order; we do not store inventory. The pictures of the products you see are made for display purposes only.
Sometimes we do sell ready-made items made by us for high-demand designs; the product page mentions if it is a ready-made item or a custom-fresh item.

While most customizations are accommodated in the displayed price, there may be additional charges for increased embroidery work or fabric requirements. I will mention if something like that happens with your customized requirements.

Sizing details

You can opt for a standard or custom body size. We will send you a link to an online measurement form where you can easily fill out your body measurements. It has step-by-step instructions to help you get measured easily at home. It’s super easy; our customers have been sending us measurements from across the world.

Care instructions
We suggest that you dry-wash the blouses separately. Do not machine wash them, especially in hot water.
The embroidery blouses need to be separately washed. Never wash them in a machine. Dry wash or dry clean only.
Store them separately in newspapers or soft papers away from moisture and sunlight.
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Where do items ship from?
All items ship from India. Every product is authentic Indian, made in India.

Contact Information Address:

Yōsai(ssquareinternational)
No. 2 Rajagopalan Street
West Mambalam, Chennai, 33
Landline:+91 4431307993
yosainew@gmail.com

Payment Details

To enhance the security of your payment data, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details (i.e., credit or debit card number, expiration date, CVV, etc.) are captured on the secured payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card-issuing bank for an authorization decision. At no time during the purchase process or thereafter does Yōsai. have access to, or store, your complete card account information. For more details on this, please refer to our privacy policy.

  • For greater security, we have enabled our systems for the Verified by VISA and Mastercard, Amex Secure Code facility, applicable to VISA and Mastercard. This is an additional security measure necessitating that you enter a password that only you, the cardholder, can have access to. Also, Yōsai Online Store accepts all Visa and Master credit cards and debit cards and is committed to providing a safe transaction environment by using a secure process for payment handling.
    It does not capture any such passwords, and you enter those directly into a bank’s secure system.
  • It is not uncommon for a request for credit or debit card authorization to fail once or twice before the card is finally authorized. This happens due to problems with your card-issuing bank’s servers. You must try again until you get a successful notification.
  • At times, the bank payment servers or your issuing bank payment servers may be down, in which case a message will be posted informing you of the same. Under such circumstances, you can continue shopping and add items to the bag, which will then be saved, and you can come back later and complete the payment transaction within 24 hours.
  • Payment on your card bill will appear in your local currency (as per the norms of your card-issuing bank). Your card will be charged in Indian currency as per the prevailing rate of exchange and charge policies of your card issuer.